It depends on the size of your company. For smaller centers, our basic training and configurations will allow you to be autonomous, but only to a certain point. Please see our various support [...]
3 Ways to Plug the Leaks and Squeeze More Cash out of Your Calls I’ve got a confession. I’ve been in the call center world for a long time. I thought I knew everything about running an effective [...]
3 Mistakes Most Call Centers Make and How to Avoid Them Press 1 campaigns - or outbound voice broadcast campaigns - have gained popularity in recent years. The reason for this explosive growth is [...]
