Your Outbound Call Center is Hemorrhaging Money
3 Ways to Plug the Leaks and Squeeze More Cash out of Your Calls I’ve got a confession. I’ve been in the call center world for a long time. I thought I knew everything about running an effective [...]
● Increase Revenue with Godzilla™ Next Generation Voice Broadcast System
● Boost Sales with our Breakthrough Cloud Call Center Platform
● Optimize Outbound Campaigns with Detailed Analytics and Intelligence
● Maximize Efficiency with Faster Setup and Responsive Support
● Enhance Agent Performance with Detailed Reporting and Monitoring
About Outbound
Voice Broadcast
What is Voice Broadcast?
Voice Broadcast – or Press 1 - Campaigns are a powerful and effective way to maximize agent productivity, connect with more leads and close more sales. Press 1 campaigns have skyrocketed in popularity over the last few years because they are a sure-fire way to make your call center more efficient, productive, lower costs and generate more revenue.
In a Press 1 campaign your leads are loaded into our custom built intelligent, predictive outbound dialer and then automatically called.When a lead answers the phone they hear a message about your product or services and are prompted to “press 1” for more information. These “hot” leads are routed directly to an agent to close the sale.
A predictive dialer is an automated dialing system that dramatically increase your number of live connections. Predictive dialers use mathematical formulas, models and algorithms to manage the speed, volume and approach as it cycles through and learns about your lead list.
A predictive dialer anticipates the amount of time it will take for phone calls to be answered by a person, the rate at which leads are pressing 1, the time an agent will be on a call…
then adjusts the dialing rate accordingly. Good predictive dialers can also analyze unsuccessful calls to determine if the number needs to be called back later or requires special handling, such as a manual dial by an agent.
Then there is the next generation predictive dialer. In fact, predictive just doesn’t do it justice. It’s closer to an Artificial Intelligence Dialer.
Godzilla™ - as we like to call it - analyzes hundreds of data points and constantly learns about the numbers it’s dialing, when people are most likely to pick up, how long to wait to retry the number, what times are best for specific geographic zones… The result is that your agents spend more time on the phone, making more sales, faster.
Effectively run press 1 campaigns better target your lead list, improve agent performance and lower costs. The problem is that not all press 1 campaigns are run the right way. And companies that specialize in managing outbound broadcast campaigns charge an arm and a leg.
In fact, these companies regularly charge 4 to 5 times more than DialerHost.com to setup and manage a campaign. And they take weeks to setup, making it difficult to test new verticals and leads.
With our cutting-edge Godzilla™ Dialer you can avoid the common pitfalls people fall into and position your business for success out of the gate. Here are just a few features of our breakthrough system:
3 Ways to Plug the Leaks and Squeeze More Cash out of Your Calls I’ve got a confession. I’ve been in the call center world for a long time. I thought I knew everything about running an effective [...]